• If your order contains both PRE-ORDER and IN-STOCK items, your entire order will be held until all items are available.
• To receive in-stock items sooner, please place a separate order.
• We are unable to provide individual delivery updates before the estimated shipping period has passed.
• If your order has not shipped yet, it is usually because your pre-order item has not arrived at KYYO or another item in your order is still awaiting release.
• Please check your order confirmation email and the product page for release information before contacting customer support.
PRODUCT CONDITION NOTICE :
• The outer case, sleeve, box, or packaging is designed to protect the contents during transport and storage.
• Minor dents, scratches, creases, scuffs, discoloration, or other cosmetic imperfections to the outer packaging are considered normal and are not grounds for a refund, replacement, or exchange.
• Albums, photobooks, photocards, magazines, DVDs, Blu-rays, and merchandise are manufactured and packaged by third-party suppliers.
• Missing inclusions, printing defects, marks, scratches, discoloration, glue marks, misprints, or other manufacturing defects inside factory-sealed products are the responsibility of the manufacturer.
• KYYO cannot offer refunds, replacements, or exchanges for manufacturing defects or missing inclusions inside factory-sealed products.
• Photocards, postcards, posters, and other random inclusions are distributed randomly by the manufacturer. Specific members or designs cannot be guaranteed.
• By purchasing this item, you acknowledge and accept these conditions.
BLACKPINK Mystery Bag 🎁
Love BLACKPINK and surprises? This Mystery Bag includes a randomly selected STAYC album plus an extra K-Pop collectible.
Each Mystery Bag includes:
• 1 BLACKPINK Album
• 1 K-Pop Extra
The album may be either a group album or a solo album, depending on availability.
Your K-Pop Extra may include a poster, postcard, sticker or another selected official collectible.
A simple and affordable way to add a little BLACKPINK surprise to your collection 💗
Please note:
• Album versions are selected at random.
• Specific versions or members cannot be requested.
• Contents may vary between Mystery Bags.
• Mystery Bag contents cannot be exchanged because of personal preference, duplicate items, or the version received.
• If you purchase more than one Mystery Bag, we will try to provide different items where possible, but duplicates cannot be guaranteed to be avoided.
Your statutory consumer rights are not affected.